1. ) Get Prepared
This means having all the necessary equipment to perform call center agent tasks:
a.) Dual Monitor Tower Desktop Computer ( All-in-one Desktops NOT Allowed )
b.) 1 USB Headset for training and 1 Phone Jack headset for live call taking
c.) Phone Dial-pad
d.) Malware Security Program
e.) Internet and home phone service
f.) A Designated Clean & Comfortable Office space ( Desk, chair, foot rest, etc. )
g.) some clients can require additional equipment that you may or may not have to purchase ( webcam, flash-drive, etc.)
****Above is only an outline of the required equipment needed to work as a virtual call center agent. Please visit the System & Equipment tab on our website for extended details on Arise's minimum requirements to service through their platform; and always view the individual job posting to confirm if that position has their own set of system and equipment requirements or any additional equipment needed ,as stated above, to service that position.****
Comments